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Fluffy little lambs vs. goats in training

Henry Yandel: I continue to grapple with the concept of how to treat users of Open Source projects. Should you be cruel, or kind?

It sounds like a dumb question - rude hackers who rip users apart for daring to ask a question in a not perfect way are just arseholes who need to get off their high horse. Right?

I’m not convinced. And I’m someone who usually over worries about being polite. Mostly because the voice inside my head is, I suspect, the kind of stormtrooper who after the Death Star blows up for the second time, will be found out of uniform at the Rebel party selling little burgers of ‘forest meat - mind the blaster marks on the fur’. Read more...

Insightful and fun post from Apache board member Henri Yandell. Worth a read for folks trying to grow an open source community of contributors.
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