Dave Johnson on open web technologies, social software and software development
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James Robertson: How hard was it in the past to get ahold of the product manager for something at an outfit as big as MS? Now look at it - straightforward access, including contact information. That's huge. It used to be that you had to go to a trade show (and swim through huge crowds) or be an important customer and get ad hoc access. Now anyone with a browser or news aggregator can get far more details.
Dave Johnson in Blogging
09:59AM Nov 09, 2003
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