Dave Johnson on open web technologies, social software and Java
My brother's popular film blog FilmBabble, hosted on Google's Blogspot site, is now dead in the water and he cannot find any way to get help from Blogspot or Google. He's followed the help links to send support requests to both Google and Blogger.com last week, but Gmail tells him that his email address does not exist!
Could this be another case of mass email deletions at Gmail.com? Personally, I wouldn't trust Google to host my blog or my email; I only use Gmail for mailing lists that are archived elsewhere. Seems like my caution might be well justified.
So please help, Google folks. Please tell us: how do you get help from Google when your email address and therefore your Google identity is apparently deleted?
Update 1: apparently Dan filled out this help request form on Friday. I wonder what kind of turn around time they have for this type of issue. Guess we'll find out.
Update 2: Google responded today and restored Dan's account, after only two business days. I must say, that's pretty damn good for a free service. Still, the "that email address does not exist" message is pretty damn scary. It's pretty nerve wracking to get locked out of your blog.
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