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Rules for open source and for handling bugs.

Comments[0] by Dave in Roller

I enjoyed Shlomi Fish's Rules of Open Source Development and Charles Miller's Handling Bug Reports today. I saw a couple of parallels:

Charles Miller: give users empowerment equal to their station.
Rules of Open Source Development: The user is always right unless proven otherwise by the developer.
Customer success is important, but hey, let's get real.


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